You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why has my Apple account been disabled in the app store and itunes

Why has my account been disabled in the App Store and iTunes?

iPhone 7, iOS 13

Posted on Jun 16, 2020 5:15 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 16, 2020 5:25 PM

Almost always, the issue is related to your payment method and only Apple will be able to resolve it.


If it says your App Store / iTunes is disabled, you’ll have to contact Apple Store Support directly; read this article: 

https://support.apple.com/en-us/HT208856


If the issue is regarding security, see this Apple article:

 https://support.apple.com/en-us/HT204106

1 reply
Question marked as Top-ranking reply

Jun 16, 2020 5:25 PM in response to lyla81

Almost always, the issue is related to your payment method and only Apple will be able to resolve it.


If it says your App Store / iTunes is disabled, you’ll have to contact Apple Store Support directly; read this article: 

https://support.apple.com/en-us/HT208856


If the issue is regarding security, see this Apple article:

 https://support.apple.com/en-us/HT204106

Why has my Apple account been disabled in the app store and itunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.