why did the ipad remove my credit card?

Question

why did the ipad remove my credit card?

Why did the ipad remove my credit card. It is current, and with credit available.

I don't want to try using it or another card again if I don't know what the problem was.

Posted on Jun 13, 2020 9:16 AM

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Answer 1

Skydiver119

Level 9

53,459 points

Jun 13, 2020 9:46 AM in response to Dragonpainter

This is how you can edit or remove credit info

Change, add, or remove Apple ID payment methods - Apple Support

If something there doesn’t help, then contact apple themselves (this is a user to user forum so no one here can help you) and see if they can clear it up for your

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Answer 2

QuickPost

Level 10

103,383 points

Jun 13, 2020 9:46 AM in response to Dragonpainter

Hello,

You will need to call Apple for assistance.

Contact AppleCare

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Answer 3

Jun 13, 2020 10:56 AM in response to QuickPost

I contacted Apple support.

They didn't know why a card would be removed with no explanation.

There was no purchase attempt, etc.

They said the issue is probably with the bank.

So I tried contacting them.

After dealing with their phone system, I submitted an email and am awaiting their replay.

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why did the ipad remove my credit card?

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