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User profile for user: Dndndnda
Dndndnda Author
User level: Level 1
4 points

my ipod touch is disabled, and i want to take the passcode off and it is disabled

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Posted on Jun 9, 2020 10:31 PM

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User profile for user: QuickPost
QuickPost
User level: Level 10
103,383 points

Posted on Jun 10, 2020 10:09 AM

Hello,


Unfortunately you must now fully restore your iPad to factory settings.


Please refer to the following Apple Support documents.


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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Question marked as Top-ranking reply
User profile for user: QuickPost
QuickPost
User level: Level 10
103,383 points

Jun 10, 2020 10:09 AM in response to Dndndnda

Hello,


Unfortunately you must now fully restore your iPad to factory settings.


Please refer to the following Apple Support documents.


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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my ipod touch is disabled, and i want to take the passcode off and it is disabled

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