This card cannot be used !

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Normski4ash Author

Level 1

31 points

This card cannot be used !

Set up apple pay on my iphone 7, verified my card, and there it is in my wallet.

Go to the shop and use it once.

Next time I try to use it I am informed "This card cannot be used"

Remove the card from apple pay, replace the exact same card, and next time I go out it works.

However the second time I try to use it I get the same error, "This card cannot be used"

Bit like a vicious circle, or if you prefer it is totally useless as it is !

Any ideas ? Please !!!

iPhone 7, iOS 13

Posted on Jun 4, 2020 3:52 AM

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Answer 1

Top-ranking reply

Normski4ash Author

Level 1

31 points

Jun 4, 2020 7:42 AM in response to askbarnabas

When I go to the first link, "Apple pay customers", I am asked to make a choice, I went set up and usage (First one) then "Participating banks and cards", then "Learn more", then Europe, then UK and my bank is there...

I even get an email from the bank telling me I have just set up and verified my account to use apple pay...

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Answer 2

Normski4ash Author

Level 1

31 points

Jun 4, 2020 7:23 AM in response to askbarnabas

Already done that, doesn’t help

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Answer 3

askbarnabas

Level 10

103,981 points

Jun 4, 2020 7:41 AM in response to Normski4ash

that is good news.

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Answer 4

askbarnabas

Level 10

103,981 points

Jun 4, 2020 7:27 AM in response to Normski4ash

go here - Apple Pay Customers

and here - Apple Pay participating banks - Apple Support

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Answer 5

askbarnabas

Level 10

103,981 points

Jun 4, 2020 6:01 AM in response to Normski4ash

try signing out of your Apple ID and back in.

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Answer 6

Normski4ash Author

Level 1

31 points

Jun 4, 2020 7:33 AM in response to askbarnabas

Card/Bank is supported. As I said it works once, then not the next time I use it, so if bank not supported it wouldn't work once...

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Answer 7

askbarnabas

Level 10

103,981 points

Jun 4, 2020 7:35 AM in response to Normski4ash

go to the first link please.

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Answer 8

Normski4ash Author

Level 1

31 points

Jun 4, 2020 7:36 AM in response to Normski4ash

Actually when I go back into the wallet and click to re insert card, the card is there, it just asks for the three digits off back of card and then re verify.

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This card cannot be used !

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