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Kimmyann80 Author

Level 1

4 points

iPad locked

I lost my iPad and have found it after about 3yrs. I had done the find my iPad and now I can’t get it unlocked

iPad mini, iOS 9

Posted on Jun 2, 2020 9:56 AM

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Top-ranking reply

Level 10

103,383 points

Posted on Jun 2, 2020 11:17 AM

Hello,

Unfortunately you must now fully restore your iPad to factory settings.

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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Top-ranking reply

Level 10

103,383 points

Jun 2, 2020 11:17 AM in response to Kimmyann80

Hello,

Unfortunately you must now fully restore your iPad to factory settings.

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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iPad locked

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