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User profile for user: Onemsjr
Onemsjr Author
User level: Level 1
9 points

My IPad is disabled and I cannot get it connected to ITunes

My IPad is disabled and I cannot get it connected to ITunes

Posted on May 30, 2020 10:29 AM

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User profile for user: QuickPost
QuickPost
User level: Level 10
103,365 points

Posted on May 30, 2020 10:39 AM

Hello,


Unfortunately you must now fully restore your iPad to factory settings.


Please refer to the following Apple Support documents.


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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3 replies
Question marked as Top-ranking reply
User profile for user: QuickPost
QuickPost
User level: Level 10
103,365 points

May 30, 2020 10:39 AM in response to Onemsjr

Hello,


Unfortunately you must now fully restore your iPad to factory settings.


Please refer to the following Apple Support documents.


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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My IPad is disabled and I cannot get it connected to ITunes

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