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Level 1

5 points

My apple iphone 6s is dead

My apple iphone 6s is dead with just a black screen. The battery was renewed 12 months ago. I have tried to force restart but no response - please help

iPhone 6s, iOS 13

Posted on May 26, 2020 11:57 AM

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Top-ranking reply

Level 10

104,092 points

Posted on May 26, 2020 12:56 PM

Hello,

Start here:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

Make sure that it is charged:

Check the charging port for lint or other debris:

If your iPhone, iPad, or iPod touch won‘t charge

If no help, try to find an authorized repair center that is open:

Good luck.

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1 reply

Top-ranking reply

Level 10

104,092 points

May 26, 2020 12:56 PM in response to SethyG

Hello,

Start here:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

Make sure that it is charged:

Check the charging port for lint or other debris:

If your iPhone, iPad, or iPod touch won‘t charge

If no help, try to find an authorized repair center that is open:

Good luck.

Reply

My apple iphone 6s is dead

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