You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

HomePod keeps disconnecting and reconnecting

I have two HomePods, one in a living room, one in a backroom, but within 100 feet of each other. When playing Apple Music, life is good. However, when I play something like SiriusXM or another app, one of the HomePods stops & restarts. I have rebooted, unpaired, disconnected & reconnected. It all still continues. Sometimes they aren't synched either. Oh, and I can't get synched when connected to Apple TV to act in stereo either.


Can anyone help?

Posted on May 26, 2020 8:24 AM

Reply
Question marked as Top-ranking reply

Posted on May 26, 2020 2:04 PM

Sounds like it might be the apps acting up

Try force closing these apps:


  • Try restarting ATV
  • Reboot your wifi modem


The above steps might help resolve these issues.

If using Dual Bands Wifi - HomePods don’t work well with this, try disabling the 5G and set the lower speed to be the default

  • Make sure all devices are on the same wifi network


You can also try just unplugging the HomePods for 30 seconds

Similar questions

5 replies
Question marked as Top-ranking reply

May 26, 2020 2:04 PM in response to Dadams579

Sounds like it might be the apps acting up

Try force closing these apps:


  • Try restarting ATV
  • Reboot your wifi modem


The above steps might help resolve these issues.

If using Dual Bands Wifi - HomePods don’t work well with this, try disabling the 5G and set the lower speed to be the default

  • Make sure all devices are on the same wifi network


You can also try just unplugging the HomePods for 30 seconds

HomePod keeps disconnecting and reconnecting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.