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annmarie1207 Author

Level 1

4 points

Transferring phone number

Hi my daughter got a new phone bc her old one cracked. We switched the SIM card from the old phone to the new but it’s not working to make calls in or out. Any idea why

iPhone XR

Posted on May 3, 2020 7:09 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

422,446 points

Posted on May 3, 2020 7:11 AM

Is your new iPhone unlocked? May be not.

Carrier Lock:- Though your iPhone’s original Carrier is not obligatory to unlock your iPhone, but you may know the process here --> How to unlock your iPhone for use with a different carrier ...

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Transferring phone number

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