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shianne33 Author

Level 1

4 points

passcode

I forgot my passcode. Is there a way to open my ipod without losing my data?

iPod, iOS 12

Posted on Apr 29, 2020 4:32 PM

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Level 10

103,383 points

Posted on Apr 29, 2020 5:43 PM

Hello,

Unfortunately you must now fully restore your iPod to factory settings.

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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Top-ranking reply

Level 10

103,383 points

Apr 29, 2020 5:43 PM in response to shianne33

Hello,

Unfortunately you must now fully restore your iPod to factory settings.

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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