Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Caraway2005 Author

Level 1

4 points

IPhone 7 fix

Hello, my daughters phone is Disabled and it says connect to Itunes I have her phone connected to my Mac what to do now?

iPhone 7

Posted on Feb 16, 2020 12:35 PM

Reply

Top-ranking reply

Level 8

39,509 points

Posted on Feb 16, 2020 2:33 PM

If the iPhone is disabled you need to

follow the steps in this article:

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you have a backup you can restore it from that

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

Hope this helps!

View in context

Similar questions

1 reply

Top-ranking reply

Level 8

39,509 points

Feb 16, 2020 2:33 PM in response to Caraway2005

If the iPhone is disabled you need to

follow the steps in this article:

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you have a backup you can restore it from that

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

Hope this helps!

Reply

IPhone 7 fix

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up