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iPhone screen goes black randomly on a game or scrolling through instagram

so i got my phone screen repaired because i broke it a few months ago and something i just realized is EVERYTIME I’m on roblox playing a game my screen goes black.. it doesn’t fully shut down it just turns black and i have to press the turn off button for it to stop doing that.. is there a solution for this?

iPhone XR, iOS 13

Posted on Feb 15, 2020 1:28 PM

Reply
1 reply

Feb 18, 2020 9:04 AM in response to Apple._Pro

Hello Apple._Pro,


Thanks for using the Apple Support Communities! I understand that you are having an issue with the screen going black on a few specific apps. I'm happy to help you find a resolution.


Here is a resource that can assist you with troubleshooting:


If an app unexpectedly quits, stops responding, or won’t open


If you have any issues after reviewing the link, please let me know. Also, can you tell me how long you had this issue, and when and where the iPhone screen was replaced?


Have a great day!

iPhone screen goes black randomly on a game or scrolling through instagram

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