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nogob Author

Level 1

5 points

Enterning new contacts iphone XS freezes

What is my phone freezing when I attempt to add a new contact?

iPhone XS, iOS 13

Posted on Feb 11, 2020 2:04 PM

Top-ranking reply

BreeZee_17

Community Specialist

Posted on Feb 14, 2020 9:29 AM

Hello nogob,

I understand your phone is freezing when entering in new contacts. I have some steps I'd like to provide you with that might help out.

Is the freezing only temporary when it happens or is there a step you have to take to get it working again? If it's ever completely frozen and unresponsive, try out the troubleshooting steps listed in If your iPhone, iPad, or iPod touch won't turn on or is frozen. To improve overall performance of your iPhone and prevent things like this from happening, make sure you're keeping the software updated. As of today you should be running iOS 13.3.1. Here's steps on how to update: Update your iPhone, iPad, or iPod touch. Respond back if you continue to experience the same issue when entering in new contracts.

Thanks for using Apple Support Communities.

Take care.

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Enterning new contacts iphone XS freezes

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