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Laura2225 Author

Level 1

4 points

Hello

My Apple is block and your stil taking money form my account.. is unable to use anything..

if you’re not going to unblock my Apple and iTunes please return my my in my account

iPhone 7, iOS 11

Posted on Feb 6, 2020 3:07 AM

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Answer 1

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SravanKrA

Community+ 2024

Level 10

413,978 points

Feb 6, 2020 4:44 AM in response to Laura2225

If you see a message that says 'Your account has been disabled in the App Store and iTunes'

Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

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Answer 2

Feb 6, 2020 4:44 AM in response to Laura2225

Apple Support Community Forum

This is Apple Support Community forum, for user to user interaction for information & idea sharing between users, if need be, extend support on technical knowhow in handling Apple products from more experienced fellow user, Apple Inc is neither here nor they are listening.

Hence, we are unable to help with any of the following:

Questions directed to Apple Inc - Alternatively you may Product Feedback - Apple or Contacting Apple

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