Phone call

Question

Phone call

I received a phone call from “apple support”. Saying my iCloud acct has been hacked by someone in germang

iPhone 11 Pro Max, iOS 13

Posted on Feb 5, 2020 4:21 PM

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Answer 1

Top-ranking reply

Ferd II

Level 10

104,779 points

Feb 5, 2020 4:22 PM in response to CurtisHockey30

That was a fraudulent call. Apple will never cold call a customer with that, or any other information...ignore the call.

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Answer 2

Feb 5, 2020 4:25 PM in response to Ferd II

Ok. This is the number that showed up. ****-8800‬

[Edited by Moderator]

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Answer 3

stedman1

Level 10

263,620 points

Feb 5, 2020 4:25 PM in response to CurtisHockey30

Unfortunately, because the scammers use number spoofing to pretend to be calling from a legitimate business, the numbers showing on our call display is somewhat irrelevant.

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Answer 4

Feb 5, 2020 4:32 PM in response to stedman1

Thank you. Just to confirm it’s an automated call that asks me to press 1 to be connected to customer support. So I’m guessing it’s still a scam.

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Answer 5

stedman1

Level 10

263,620 points

Feb 5, 2020 4:33 PM in response to CurtisHockey30

You’re welcome.

It is indeed a scam.

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Phone call

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