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Webbaa69 Author

Level 1

4 points

Needing help

Hi I have purchased an ipad and it is still locked to the previous owners details, I dont know the previous owners number or email is there a way i can unlock it to reset it in my name?

iPad Pro 9.7-inch WiFi, Cellular

Posted on Jan 29, 2020 2:09 AM

Top-ranking reply

Rudegar

Level 10

174,006 points

Posted on Jan 29, 2020 2:17 AM

activation lock is a theft protection it's located on apples servers not on your physical device

Turn off Activation Lock - Apple Support

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