Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ringer/Sounds

Whenever someone calls my iPhone, the ringtone starts off loud, then gets lower all by itself. How do I fix this?

iPhone XR

Posted on Jan 12, 2020 12:48 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 12, 2020 1:02 PM

This is a feature of the front camera and a setting. With it on, the iPhone will "see" that you have looked at the phone with the ring, and will turn it down. It doesn't need to be fixed, it is a feature, however if you wish to turn it off, go to Settings>Face ID & Passcode, scroll down to Attention Aware Features, and turn that off.

1 reply
Sort By: 
Question marked as Top-ranking reply

Jan 12, 2020 1:02 PM in response to jgagnon06

This is a feature of the front camera and a setting. With it on, the iPhone will "see" that you have looked at the phone with the ring, and will turn it down. It doesn't need to be fixed, it is a feature, however if you wish to turn it off, go to Settings>Face ID & Passcode, scroll down to Attention Aware Features, and turn that off.

Reply

Ringer/Sounds

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.