Apple launches Apple Store app in India

The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

latonya180 Author

Level 1

4 points

I think it's broken

My iPhone will not charge nor power on. When i have it on charge, the apple symbol just keeps flashing off and on. What can i do or can someone tell me what may be the problem?

iPhone 6 Plus, iOS 12

Posted on Jan 10, 2020 12:26 AM

Top-ranking reply

ProustGiulio

Level 10

209,004 points

Posted on Jan 10, 2020 1:41 AM

See if this support article can help you:--> If your iPhone, iPad, or iPod touch won't charge – Apple Support

If the issue still persists, try also a forced restart of your 6+:--> Force restart iPhone – Apple Support

and if you get no improvements, have your iPhone inspected at an Apple Store or Authorized Service Provider:

Apple – Location Selector

Regards

Giulio

View in context

I think it's broken

Similar questions