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My purchases Not going through

I’m trying to make a purchase and it’s not going through. Money is on the card.


it’s saying to check AppStore?

Posted on Dec 24, 2019 3:56 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 24, 2019 4:05 PM

Jbrizzi Said:

My purchases Not going through: I’m trying to make a purchase and it’s not going through. Money is on the card. it’s saying to check AppStore?

———-


This is a User-to-User Forum:

You are not speaking to Apple Here. No one would know why this is occurring. If a purchase will not go through, take this up with Apple. So, either:


  • Use Apple Support Site

and/or

  • Contact Apple Support:


First, go here: If your payment method is declined in the App Store or iTunes Store - Apple Support



If you still cannot get this issue resolved by use of that link, then I recommend you move on by contacting Apple Support directly on this. Ask to speak with the AppleStore Staff. They’ll know what’s going on and why.


Apple Contact Info:


1 reply
Question marked as Top-ranking reply

Dec 24, 2019 4:05 PM in response to Jbrizzi

Jbrizzi Said:

My purchases Not going through: I’m trying to make a purchase and it’s not going through. Money is on the card. it’s saying to check AppStore?

———-


This is a User-to-User Forum:

You are not speaking to Apple Here. No one would know why this is occurring. If a purchase will not go through, take this up with Apple. So, either:


  • Use Apple Support Site

and/or

  • Contact Apple Support:


First, go here: If your payment method is declined in the App Store or iTunes Store - Apple Support



If you still cannot get this issue resolved by use of that link, then I recommend you move on by contacting Apple Support directly on this. Ask to speak with the AppleStore Staff. They’ll know what’s going on and why.


Apple Contact Info:


My purchases Not going through

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