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Level 1

4 points

Invalid sim

My iPhone keeps writing invalid sim and sends me back to the hello page !! What do I do?

iPhone X, iOS 13

Posted on Dec 17, 2019 12:19 PM

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Level 10

207,528 points

Posted on Dec 17, 2019 12:22 PM

The phone is locked to a cellular carrier other than the one you're trying to use.

Only the carrier it is locked to can unlock it.

Contact them.

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