You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to get into locked iPhone 6

How do you get into a locked iPhone 6?

Posted on Nov 30, 2019 8:08 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 30, 2019 8:14 PM

How locked? There's 3 kinds of device locking.


1) Carrier lock: How to unlock your iPhone for use with a different carrier - http://support.apple.com/HT201328 - Only some carriers offer the ability to unlock iPhone for use on any carrier. Follow the instructions in this article to unlock your iPhone.


2) iCloud: Activation Lock - http://support.apple.com/kb/PH13695 - This is a security feature so only legitimate (i.e., not stolen) redistribution of devices is possible. See: Turn off Find My iPhone Activation Lock - https://support.apple.com/HT201441 - If an activation lock was put on a device, only the owner of the account that applied the lock can remove it. Get them to remove it or return the item for a refund.


3) Device lock: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - https://support.apple.com/HT204306

1 reply
Question marked as Top-ranking reply

Nov 30, 2019 8:14 PM in response to RebeccaHughes2007

How locked? There's 3 kinds of device locking.


1) Carrier lock: How to unlock your iPhone for use with a different carrier - http://support.apple.com/HT201328 - Only some carriers offer the ability to unlock iPhone for use on any carrier. Follow the instructions in this article to unlock your iPhone.


2) iCloud: Activation Lock - http://support.apple.com/kb/PH13695 - This is a security feature so only legitimate (i.e., not stolen) redistribution of devices is possible. See: Turn off Find My iPhone Activation Lock - https://support.apple.com/HT201441 - If an activation lock was put on a device, only the owner of the account that applied the lock can remove it. Get them to remove it or return the item for a refund.


3) Device lock: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - https://support.apple.com/HT204306

How to get into locked iPhone 6

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.