You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

spinning pinwheel on black screen, unable to turn off iPhone 11 Pro

iPhone 11Pro has constant spinning pinwheel. Black screen and unable to turn off.

iPhone 11 Pro, iOS 13

Posted on Nov 30, 2019 11:59 AM

Top-ranking reply

Lawrence Finch

Level 10

216,816 points

Posted on Nov 30, 2019 12:01 PM

You need to force-restart the phone:

Press and quickly release VOLUME UP
Press and quickly release VOLUME DOWN
Hold the Side button until an Apple logo appears

View in context

spinning pinwheel on black screen, unable to turn off iPhone 11 Pro

Similar questions