You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

forgot my password on iphone

I forgot my password on my phone and I don't know what to do


Posted on Nov 25, 2019 4:09 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 25, 2019 4:21 AM

Forgot (You need a computer to follow these steps. If you don't have a computer, borrow one from a friend, or go to an Apple Retail Store or Apple Authorized Service Provider.)


I am sorry, if you have forgotten your Lock Screen passcode and there is no backup, then all data is lost, if you have one, not to worry. But if you have forgotten the Screen Time Passcode and even if you have a backup everything is lost because restoring will bring back the screen time restrictions (Status Quo).


What you will get back is what you have synced to iCloud and uploaded to iCloud Drive


Forgot either? Click below…


Click->If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...

1 reply
Question marked as Top-ranking reply

Nov 25, 2019 4:21 AM in response to tiara150

Forgot (You need a computer to follow these steps. If you don't have a computer, borrow one from a friend, or go to an Apple Retail Store or Apple Authorized Service Provider.)


I am sorry, if you have forgotten your Lock Screen passcode and there is no backup, then all data is lost, if you have one, not to worry. But if you have forgotten the Screen Time Passcode and even if you have a backup everything is lost because restoring will bring back the screen time restrictions (Status Quo).


What you will get back is what you have synced to iCloud and uploaded to iCloud Drive


Forgot either? Click below…


Click->If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...

forgot my password on iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.