You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

peni289 Author

Level 1

4 points

Brand new ipad from walmart. Never entered a passcode at all. Cannot get 8nto it no matter what i try.

Cannot set up brand new ipad. It wants the 6 digit passcode that i never entered.

iPhone XS

Posted on Sep 13, 2019 11:53 PM

Top-ranking reply

brittier8

Level 4

1,966 points

Posted on Sep 13, 2019 11:57 PM

Hey there! Honestly if I were you, I would take it back to Walmart and tell them that this obviously has been used by someone as it is locked with a passcode.

If not, you will want to follow https://support.apple.com/en-us/HT204306 and connect it to iTunes on a computer in Recovery mode and erase it.

View in context

Brand new ipad from walmart. Never entered a passcode at all. Cannot get 8nto it no matter what i try.

Similar questions