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1989oh89 Author

Level 1

4 points

Storage charges

I haven't used my apple product in 4 months and I just got charged for extra storage - I'm all morning trying to figure out a way to cancel it and get a refund and I am lost

iPhone 7 Plus

Posted on Sep 1, 2019 1:50 AM

Top-ranking reply

King_Penguin

Level 10

334,192 points

Posted on Sep 1, 2019 4:18 AM

To downgrade your iCloud storage : Downgrade your iCloud storage - Apple Support

Purchases are considered final as you know, but you could try contacting iTunes Support and see if they will refund any of the recent purchases as a one-off : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Storage charges

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