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Where is my music?

Why did all the albums I bought from iTunes stopped displaying in Apple music? I donated a lot of money, and now everything has disappeared ... why? What should I do? I went to iTunes and supposedly drive these albums into the search engine, and they offer to buy these albums again, why are you doing this to me? I'm upset😒

iPhone 5s

Posted on Aug 25, 2019 2:42 AM

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Question marked as Top-ranking reply

Posted on Aug 25, 2019 7:54 AM

iTunes Store purchased music is separate from the music from the Apple Music subscription, although the tracks will end up in the same library. Please be clear about which service you used.

Both the iTunes Store purchases and the Apple Music subscription music are tied to your Apple ID. If your device uses a different Apple ID, then you do not have access to these tracks.


  1. Re-download music from the iTunes Store - Apple Support
  2. If you can’t see iCloud Music Library on your iPhone - Apple Support
1 reply
Question marked as Top-ranking reply

Aug 25, 2019 7:54 AM in response to MihailPorotikov

iTunes Store purchased music is separate from the music from the Apple Music subscription, although the tracks will end up in the same library. Please be clear about which service you used.

Both the iTunes Store purchases and the Apple Music subscription music are tied to your Apple ID. If your device uses a different Apple ID, then you do not have access to these tracks.


  1. Re-download music from the iTunes Store - Apple Support
  2. If you can’t see iCloud Music Library on your iPhone - Apple Support

Where is my music?

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