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User profile for user: Kupalogz
Kupalogz Author
User level: Level 1
24 points

Activation Lock

Does Apple remove iCloud lock? I am stuck with this "Activation lock" on my iPhone 6.


Long story short, I am the original owner of the iPhone 6, gave it to my brother a few years ago. Now I gave him a new phone and took the iPhone 6 back. However my brother has forgotten his apple id and pw so now I can't unlock/activate the phone.


I still have the Apple Invoice I received when I purchased the iPhone 6 including the Loan agreement back in 2015.


Many thanks for all the advice and answers.

iPhone 6

Posted on Aug 17, 2019 5:45 PM

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User profile for user: LACAllen
LACAllen
User level: Level 8
43,500 points

Posted on Aug 17, 2019 6:44 PM

I still have the Apple Invoice I received when I purchased the iPhone 6 including the Loan agreement back in 2015.

https://support.apple.com/contact


Call Apple support and they will guide you through the process.


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Activation Lock

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