IOS 12.4 upgrade, phone now dead

henedina68 wrote:

My phone died when I upgraded to the IOS 12.4 and now not working, Is there a way to revive my phone?

What troubleshooting steps have you already taken?

Start with these suggestions:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

The same thing happened to my iPhone X. I went to the apple store in hopes that they might be able to fix it, and they told me my iPhone was no longer usable. It was working perfect before the update, I don’t know who to contact about this.

What was you previous iOS version, that is important, because iOS 12.4 only had the following changes. Please introspect how these changes can affect what you have posted.

Phone migration

• Introduces the ability to wirelessly transfer data and migrate directly from an old iPhone to a new iPhone during setup

Apple News

• Makes downloaded issues accessible in the My Magazines section, both online and offline
• Adds all publications in Apple News+, including newspapers, to the catalog at the top of the News+ feed
• Adds the ability to clear downloaded magazine issues by selecting History > Clear > Clear All

Other improvements and fixes

• Includes a security fix for the Walkie-Talkie app on Apple Watch and re-enables Walkie-Talkie functionality

This release also includes support for HomePod in Japan and Taiwan.

I have iPhone 6, iPhone SE and iPad Pro all running beautifully on iOS 12.4.

Look for any spurious softwares or unauthorised apps that you may have downloaded directly from Internet

I am having the same issue. IphoneX only 18 months old and it died in the middle of the update to 12.4. I have tried restoring and so has the Apple Store with no success. We were getting an error 8, now it is either error 8, 1, or 9.

were you able to fix your issue? My phone was found dead after 12.4 update. I am also trying to fix same issue