App Store Allows Download of Possible Spam

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Level 1

8 points

App Store Allows Download of Possible Spam

How is it possible for the App Store to download an unrequested App? Like predatory credit Apps such as “The Iconic”?

What happened - I had forgotten my password so reset to download a wanted App. But as soon as the password reset was accepted the App Store downloaded “The Iconic” App.

This was the first time I had seen the App - after it was downloaded to my iPad.

I had NOT searched for any App like this one.

I would never want any App like this one.

It is a credit App offering predatory lending to unwary buyers.

So how is it possible for Apple to allow unrequested/unauthorised downloads to occur? Even worse, why does Apple allow these predatory Apps unwanted access to Apple customers?

i have deleted the App from my iPad but now want the App deleted and forever blocked from my download history. How can I get this done?

Not happy at all.

Posted on Aug 12, 2019 10:03 PM

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Answer 1

Top-ranking reply

King_Penguin

Level 10

334,192 points

Aug 12, 2019 11:13 PM in response to Mozzie52

If you, or someone else, is logged into the account on a different device and you had automatic downloads for apps enabled on your iPad, the app will download.

You can try contacting iTunes Support and see if they can/will remove it from the account's purchase history, but that obviously won't stop it being downloaded again by you or someone else : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Answer 2

Mozzie52 Author

Level 1

8 points

Aug 13, 2019 12:13 AM in response to King_Penguin

Thanks for the advice King_Penguin. Nobody else is logged onto my account, but I wasn’t aware I still had automatic download turned on as I normally wouldn’t allow. Now turned off.

While I did find your answer helpful, I would not have been aware that any App could download automatically anyway. I would have thought that no App could do this unless requested?

Because if any App can do this without the a User authorising wouldn’t this be a major security issue?

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Answer 3

Mozzie52 Author

Level 1

8 points

Aug 13, 2019 12:31 AM in response to BORg529

Thanks Borg529. First time I have ever seen/heard of the term jailbroken, so no I wouldn’t know how to do it.

As far as the automatic downloads go, this is the first time in 10 years of using the App Store that I have ever had this happen even with auto download turned on.

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Answer 4

BORg529

Level 4

3,063 points

Aug 13, 2019 12:46 AM in response to Mozzie52

If you don't know what "jailbreak" means, it is good because you did not do it. Also, it means "unauthorized modification" of software in iOS devices. Not suppose to talk about it this forums, it will void device warranty, Apple, and nobody here will help you.

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Answer 5

BORg529

Level 4

3,063 points

Aug 13, 2019 12:22 AM in response to Mozzie52

You had auto download on, probraly the reason apps downloading. Unless your iPad is jailbroken, no more such thing as security issues with iOS devices.

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App Store Allows Download of Possible Spam

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