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Itunes purchase error

Everytime I try to make an in-app purchase, I get an error message saying my purchase cannot be completed at this time. All my credit card information is valid and correct. Has anyone else experienced this problem?

iPhone XR, iOS 12

Posted on Jul 8, 2019 10:59 AM

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Question marked as Top-ranking reply

Posted on Jul 8, 2019 11:34 AM

If you are also getting a message to contact iTunes Support then yes, other do get the message. To fix it you contact iTunes Support :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you live, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

1 reply
Question marked as Top-ranking reply

Jul 8, 2019 11:34 AM in response to jg3303

If you are also getting a message to contact iTunes Support then yes, other do get the message. To fix it you contact iTunes Support :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you live, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

Itunes purchase error

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