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How do I fix this? This is a recent occurrence with my IPad Pro.
All devices are on the same WiFi network. I’ve restarted WiFi several times, restarted the Printer several times & restarted my IPad Pro several times. IPad Pro has the most up to date IOS software too.
iPad Pro, iOS 12
I realize that your other devices connect, but you could look for a firmware update for the printer on the manufacturer website, or try reinstalling the software.
Another sort of nuclear option is to reset network settings. It’s not the end of the world as long as you know all of your WiFi network passwords, because you will have to enter them all over again if you reset network settings.
I realize that your other devices connect, but you could look for a firmware update for the printer on the manufacturer website, or try reinstalling the software.
Another sort of nuclear option is to reset network settings. It’s not the end of the world as long as you know all of your WiFi network passwords, because you will have to enter them all over again if you reset network settings.
OK....instead of restarting the iPad, reboot the iPad.
If you have one with a home button: Press and hold BOTH the power and home buttons at the SAME time (keep holding past the swipe to shut down) until you see the Apple Logo, then let go.
If you have a new generation Pro with FaceID: Tap volume up and release. Tap volume down and release. Then hold the power button (keep holding past the swipe to shut down) until you see the Apple Logo, then let go.
Just discovered both printers, when reset, went to a different WiFi address available on our home WiFi network. When I changed the WiFi connection for the iPad it printed on both. I’m not sure why the other devices didn’t “care” that it was a different WiFi connection.
When you say you restarted the printer, did you unplug it and plug it back in after about 30 seconds? Give that a try and see if it works.
Good try...same result.
Same result...I have two air printers available in my home & both continue to show the same message when attempting to print from my iPad but both will print from my other iOS devices.
Don’t look a gift horse in the mouth. 😎 I’m happy to hear that you got it working.
Thanks...I’m still confused as to why this just started happening & why my other iOS devices still Print to both printers but I will take it...thanks for your assistance this morning.
IPad Pro Finds Printer but says Printer is Offline...MacBook Pro & IPhone XS both Print to the same Printer
