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Can only hear out of one headphone for music but both for phone calls

I have had 6 different generations of the iPhone and then same problem persists. No matter what type of headphones I use, I can only hear music out or they left headphone. During calls, I can hear out of both headphones. Anyone had this issue and fixed it? I’ve backed up my data, restored the iPhone to factory settings then restored it and that did not work.

iPhone 8 Plus, iOS 12

Posted on Jun 24, 2019 12:34 PM

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Question marked as Top-ranking reply

Posted on Jun 24, 2019 12:41 PM

Check Settings>GeneralAccessibility.

Scroll down and make sure the balance slider is in the middle.


Those settings are part of the backup, so if it was changed and you restore your backup, you restored that setting as well.

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Can only hear out of one headphone for music but both for phone calls

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